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    Merchant Best Practices

    Integrating credit card processing with StarChapter software allows chapters to streamline event registration, dues management, and other revenue-generating initiatives. A StarPay merchant account is required for this additional feature, which comes with the responsibility of adhering to federal banking laws and best practices intended to protect your organization, members, and prospects.

    StarChapter remains committed to providing a secure platform to manage your organization’s data and finances, but security extends to your organization’s policies and practices. StarChapter recommends that all organizations accepting credit card payments through their StarChapter software adhere to the following best practices:

    • Maintain PCI compliance.
    • Update the Responsible Party on the account when appropriate (such as after board transitions).
    • Eliminate processes that require writing down or communicating full credit card numbers.
    • Post refund and shipping/pick-up policies on your StarChapter website.
    • Provide contact information to resolve disputes.
    • Review Merchant Statements monthly.

    Chapter Insights

    Posted by [email protected] on 02/20/2018 2:21 pm  /   Orders and Transactions

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