Allow List
If you are having trouble receiving mail from your organization, a firewall or spam filtering service is likely the cause of the issue. However, you can add several domains and IP addresses to your local Allow List ensure safe delivery. Depending on your e-mail service, you may be able to do this yourself, or you may need the assistance of your IT administrator. We recommend including the following:
- 166.78.71.148
- 159.135.230.118
- 159.135.230.230
- 159.135.230.228
- 159.135.230.229
- 159.135.230.23
- starchapteremailhost2.com 67.43.2.30
- hostemail1.starchapterhost.com 209.59.162.85
- hostmailbox1.starchapterhost.com 67.43.7.204
- starchaptermail.com 69.60.117.130
Messages from the organization will usually have the same reply-to email address on them (visible if you start to reply to the message). Adding this address to your address book or contact list can also help ensure delivery. Adding webmail@ (the domain name) to the address book or contact list can also help. These changes can be helpful if e-mails are being reported as bounced, too.
