Knowledgebase

There is no doubt about it, email is complicated. Functionality, access, protection, storage, and branding are items that need to be taken into consideration when setting up and managing email for your organization. The good news is there are many email services and solutions available to you at a very reasonable price.

What StarChapter Offers

StarChapter provides email service in the form of forwarders. Users can set up email aliases in StarChapter, like president@mydomain.org, and have it forward to the correct person’s work or personal email account. This offsets the burden of managing an extra email account and inbox. This feature is included in the StarChapter service.

Tip: StarChapter's forwarders are globally managed for all sites on our hosting platform. If you want granular control over email filtering options, then consider setting up a dedicated inbox outside StarChapter.

Setting Up Dedicated Inboxes Outside StarChapter

If your organization requires dedicated inboxes, then there are several options to consider.

Free Options

One is to set up a free account with gmail.com, outlook.com, or another service provider. Setup the name of the position and organization as the prefix, such as president.mydomain@gmail.com. This option would provide you with standard web access to your emails, spam and virus protection, and storage.

If you want a domain specific email, use the built in StarChapter forwarders to mask the @gmail or @outlook.com email domains.

Paid Solutions

For a complete email account solution for your organization there are many email service providers. Two popiular services to evaluate are Gmail for Business and Office 365 for Small Business. These services handle all aspects of individual email accounts that will not conflict with your StarChapter outgoing mailing service. These include:

• Functionality: Robust email client applications
• Access: Manage your email on a multitude of computers and mobile devices
• Protection: Save yourself the time and headache related to spam, viruses, and phishing activities
• Storage: Securely store your emails
• Branding: Use your organizations domain to present professionally

Read more about these complete email solutions:
Gmail for Work: http://www.google.com/enterprise/apps/business/products/gmail/
Office 365 for Small Business: http://office.microsoft.com/en-us/business/office-365-small-business-small-business-software-FX103887194.aspx

Once you setup the inbox, please reach out to your dedicated StarChapter Specialist or enter a support ticket for next steps. StarChapter may need email domain information including MX, CNAME, TXT or A Records, depending on your setup. 

Star Chapter LLC does not benefit or endorse any particular email service provider.