Knowledgebase

StarChapter supports e-mail accounts in the form of forwarders. A forwarder provides an alias similar to your chapter’s domain. If someone sends an email to the alias, then the communication forwards to your personal or work inbox.

Create Email Forwarders

1. Go to Communications > Settings > Forwarders.
   
   
   
   
2. Click on the Add Forwarder button.
   
   
   
   
3. Enter the first part of the e-mail alias in the "From Address" field. Your chapter’s domain will show by default after the first step. Then, enter the recipeint's e-mail address in the "To Address" field. 
   
   
   
   
4. Save your new forwarder by clicking the "Add" button. 
   
   
   
   

Update Existing Email Forwarders

Tip: To smooth board transitions, email forwarders can be routed to both the outgoing and incoming officers for a period of time. Duplicate the existing forwarder and add the new officer as the recipient. After transition, delete the forwarders routing to past officers.

1. Go to Communications > Settings > Forwarders.
2. Click the Edit button next to the email forwarder to be updated.
3. Enter a new email address in the "To Address" field. 
   
   
   
   
4. Click Add.