Allow Members to Request a Registration Cancellation
It may useful to allow members to request a registration cancellation and refund from their View My Order History page. When a member requests this, an admin can then cancel their registration and process a refund.
- Go to Meetings > Settings.
- Check the box for "Allow users to cancel their order and request a refund from the 'View My Order History' page?"
- Click Save.
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Tip: When a member requests a refund from the View My Order History page, the Treasurer Contact will be notified. Their refund will NOT be processed automatically. If you are a StarChapter Pay customer, funds can be returned through your Admin Area. If another payment provider is being used, login to the service portal for that account to process the refund. |
