Knowledgebase

Sign up for StarChapter Pay to give your members a better way to pay while making it easier for the board to manage. Your organization will get access to highly requested features like refund processing, simplified payments reconciliation, enhanced reporting, single source support, pricing you can understand, and more. 

1. Click the StarChapter Pay button below the main Admin Area navigation menu.
   
    
   
   
2. Select your preferred StarChapter Pay Option.
   
   
   
   
3. On the Organization Information screen, enter the Organization's information as noted by the field labels and help text. This information will be that of the organization and not of the individual completing the application.
   
   
   
   
4. Click Next.
5. On the Responsible Party Information screen, enter information as noted by the field labels and help text. This information will be that of the individual taking responsibility for the StarChapter Pay account. This individual may change as the organization's leadership changes over time.
   
   
   
   
6. Click Next.
7. On the Bank Information screen, enter information as noted by the field labels and help text. This should be the existing banking information of the organization.
   
   
   
   
8. Click Next.
9. Review all information on the Summary screen to ensure that all names, contact information, and account numbers are accurate.
10. Click Submit Application.
    
    
    
    

Upon submission, all StarChapter Pay applications are reviewed by our underwriters. If there are any further questions, they will reach out directly. Otherwise, final approval will be shared by the StarChapter’s Support Team through our ticketing system.