Knowledgebase

While members and guests can register themselves, sometimes it is appropriate for an admin to manually enter a registration. Registering walk-ins is a common example. Another common use is placing a registration for the guest speaker to ensure a correct head count.

1. Go to Meetings > Meeting Manager.
2. Click the Registration button for the appropriate meeting.
   
   
   
   
3. Click Add a Registration.
   
   
   
   
4. Select the appropriate registrant type from the "Member, Non-Member or Guest?" drop-down menu.
   
   

   Tip: Members must be listed in Membership > Member Manager. Non-Members must already be listed in Membership > Non-Member Manager. Guest is appropriate if the registrant isn't already in your StarChapter system. They will be added to the Non-Member Manager if the "Add guest registrations to the Non-Member list?" setting is enabled in Meetings > Settings > Permissions.

5. If the registrant is already listed in the Member or Non-Member Manager, begin to type their name in the Search box and select them from the drop-down of matching options. If the registrant is not already in the system, choose Guest. Enter at least their name and email address.
6. Review Additional Options. 
   
   
   
   

   Warning: When entering a registration as an admin, the late fee and early discount are not applied automatically. If either is appropriate, be sure to check the box to apply it.

7. Click Next.
8. Click Add next to the appropriate tickets and/or products.
9. Edit the registrant information as needed for each item, then click Add.
10. Click Next.
11. Enter payment information or select Mark as Unpaid in the "Payment Method" drop-down.
12. Click Next to complete the order.