Meetings Permissions
Disable registration for ALL events?
This setting will most often be left unchecked and should only be used if no future registrations are anticipated for any meeting.
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Tip: To disable registration for a specific event, go into that meeting setup in Meetings > Meeting Manager and enable the Disable Registration? field in the Registration Details section. |
Prevent duplicate member registrations?
Check this setting to ensure that members are not able to purchase additional member-priced tickets for use by non-members and to prevent accidental duplicate registrations. This setting will only work for Member Tickets.
Prevent members from purchasing tickets for other members?
If members are permitted to purchase tickets for multiple members, this setting should be unchecked. This will allow a single member to purchase multiple member ticket with a single purchase while still assigning the registration to specific members for reporting purposes. If this setting is unchecked, it is very important to check the "Prevent duplicate member registrations?" settings to avoid duplicate registrations. This setting will only work for Member Tickets.
Allow users to cancel their order and request a refund from the 'View My Order History' page?
Checking this setting will place a Cancel button on upcoming registrations in the View My Order History page of each member account. Clicking that button will generate an email to the Treasurer Contact set in Communications > Settings > Contact Addresses. At that point, it is at the discretion of the chapter Treasurer to cancel the registration and process any refunds or credits that may be due.
Default registrations to 'No-Show'?
When registrations are added, they will either be marked as "Did Not Show" or "Attended". Either at meeting check-in or after the meeting, that text should be toggled as appropriate to indicate attendance. Check this setting if there is a check-in table at events. With a laptop or tablet, toggle each attendee to "Attended" as they check-in. Leave this setting unchecked if there is not a check-in table and if it is unusual for a registrant to not attend the meeting.
Require a valid email address and name for guest registrations?
Leave this setting checked to ensure that you have a name and a way to contact registrants. This setting goes hand in hand with the next one in the Permissions list.
Add guest registrations to the Non-Member list?
Leave this setting checked to add first-time registrants to the Non-Member Manager. This is a great way to build a prospect list and turn those non-members into members.
Days on either side of the current date considered "present" for meeting listing.
This refers to the table in Meetings > Meeting Manager. Events are color coded for easy reference with "past" meeting names displayed in black text, "present" meeting names displayed in light blue text, and "future" meetings displayed in orange text.
Send registrant email for each ticket holder?
This setting will typically be checked to ensure that each registrant receives a registration confirmation. If your organization has company or corporate memberships and there are only a few administrative contacts that handle all meeting registrations and correspondance with their employees, you may consider disabling this setting.
Suppress payment receipts for meeting registrations with zero amounts?
Occasionally, it is appropriate to offer complimentary registration to events. This may be done for guest speakers, board members, or other VIP attendees. It is important to process a registration to ensure an accurate headcount, but you likely don't want those registrants to receive a receipt for $0 order. Check this setting to block receipts for free registrations.
Send receipt for cash or check payments entered in admin area?
Receipts are an important part of processing payments and a great feature of StarChapter since they are automated. Typically, this setting should be checked to ensure that receipts are generated to confirm that payment was received; however, if cash and check payments are personally received and confirmed during meeting check-in and not logged immediately, this could be disabled to avoid confusion regarding the delayed receipt.
Maximum width in pixels for meeting icons.
Due to the various templates that include the Meeting Icon image, setting this field to anything over 268 pixels is not recommended. There will be some areas that will have a broken design with a larger icon. Regardless of this setting, there is a global limit of 800 pixels that will not be exceeded in any template display.
Display timezone along with meeting times?
This is a helpful setting for organizations that are near a timezone boundary. Most systems will leave this unchecked as the timezone will be assumed to be the local time. The timezone displayed is set in the default system configuration in Dashboard > Quick Start > My Info.
