Knowledgebase

Determine Verification Status

1. Go to Membership > Member Manager
2. Note the total number of members in your system
   
   
3. Use the Email Verification filter to select for Verified
   
   
4. Click Refresh
5. Note the number of verified members in your system
   
   

   Tip: If the number of verified members in your system is more than zero and less than your total number of members, continue as described below.

Send Welcome Email To Verified Members

Always send the Welcome Email to verified members before unverified members.

1. Go to Communications > Email Manager
2. Hover over Send Email and select Send Now
3. Select Mailing Type > Welcome Email and Email Template > Website Launch Welcome Email
   
   
4. Click Next three (3) times to reach the Recipients screen
5. Click Add in the All Members filter
   
   
   
   

   Tip: The Selected Recipients summary will indicate any emails that will not be sent due to subscription status, verification status, hard failures, or being over the soft bounce limit.

6. Click Next
7. Click Send Email

Send Welcome Email To Unverified Members

1. Go to Communications > Email Verification
2. Click Verify Email
3. Select Mailing Type > Member , Template > Website Launch Welcome Email , Max Verification Attempts > 0
   
   
4. Click Next two (2) time to reach the Preview screen
5. Click Send Email