Knowledgebase

Most members will opt in to Automatic Membership Renewal when joining as a member or when renewing their membership. If a member has already paid their dues and did not opt in to autorenewals at the time of joining/renewing, they can still opt in to autorenewals on the Manage Renewal page. This page is accessible at /manage_renewal.php. To make this page easily found by your members, complete the following steps:

Step 1: Add Important information to the Manage Renewal Page

Add guidance on the Manage Renewal Page so members ensure they have a payment method saved in their member profile. 

Warning: If members do not have a stored credit card on file, their autorenewal will be unable to process.

1. Go to Content > Page Manager > Page Content.
2. Search for "Manage Membership Renewal".
   
   
3. Click Content & Layout.
4. Click the blue plus sign.
   
   
5. Click Select on the Blank Content Section option.
   
   
6. Enter text. Recommended wording: If you are opting into autorenewals, you MUST have a stored payment method on file in your profile. Go to your Member Profile to ensure one is entered. 
7. Click Save.
   
   
8. Click Preview to review your changes. 
9. Click Publish to make your changes live.