Welcome New Board Members
TRANSCRIPT
Welcome to StarChapter. This video is to help orient board members and administrators who are new to our software.
First, a little about what we are. StarChapter is the leading chapter management software for professional and trade associations. We’ve helped chapters achieve success since 2008. We’re here to help local leaders grow their chapters and accomplish their goals, while making it easier to manage everything that is involved. We do this by combining meeting and event registration, website content management, email marketing, and membership management. But we're not just software. We provide ongoing training, technical support, and best practice articles to help you and your board save time and get results for your chapter.
StarChapter is a little different from other tools that you might have used in the past. The main areas within the system work seamlessly together; your data will be dynamically generated, saving you time and effort. For example, you might be used to copying and pasting meeting details from your registration platform into your website. Here, you don't have to. You'll create the meeting in our Meeting Manager and those details can appear automatically on your home page--and automatically disappear when the meeting is over.
Getting started is easy. First, you'll need a current admin user to set up a login and password for you to access the admin area. Once you've logged in through the admin link in the bottom right of your system, you can access the tools you need. For a comprehensive introduction to StarChapter, check out our group training sessions. In the admin area, click on Knowledgebase in the header, then click on Board Trainings. For general reference or to read about our features in detail, click on the link to the Knowledgebase home page.
If you're stuck on something and need help, click on the life ring and choose Enter a New Support Ticket. If you're more of a phone person, not to worry; give us a few dates and times when you're available, and we'll be happy to set up a call.
We've helped thousands of chapters not only grow their revenue and membership but also to make a positive impact on their industries. We hope to do the same for you, too.
