StarPay
TRANSCRIPT
Thanks for checking out StarPay! StarPay is a built in payment service that gives you everything you need to securely accept credit card payments directly through StarChapter. We created it to address the common challenges we hear from chapter board members.
Because StarPay is fully integrated with your StarChapter system, you can access your virtual terminal right from the admin area—no need to log in to a separate vendor or worry about credentials being passed along from one treasurer to the next. With StarPay, everything stays in one place.
Reconciliation also becomes much easier. All the reports you need—orders, invoices, payments, and deposits—are already built into StarChapter. You can quickly see what’s been deposited, which orders those deposits belong to, and any fees associated with them.
We’ve also kept the pricing simple: StarPay charges only transaction fees. The additional cost noted within the fine print is a $25 fee for chargebacks, which applies only if a purchaser disputes a charge with their credit card company and wins.
The main motivation for StarChapter to develop StarPay was to provide additional options that we can't provide with other gateways. With StarPay, you can process integrated refunds within Order Manager and connect your StarChapter system to your QuickBooks Online account. For members, StarPay allows them to save a credit card, which makes automated renewals possible - Making things smoother for both your board and your membership.
Looking ahead, we plan to add support for installment payments, as well as enhance integrations for PCI compliance management. PCI compliance is required by all major credit card brands, so maintaining strong compliance tools is essential.
If you'd like to sign up, simply click on the button under the main menu in your StarChapter Admin Area. Since StarPay does incorporate a bank account, you'll need to have your organization's tax ID number and the responsible party's personal information ready.
After you submit your application, our underwriters will contact you if they need additional information. Normally, you'll be up and running within a few business days. If you have any questions, please feel free to reach out to us using the support tickets option in the admin area.
