SecurityMetrics PCI DSS Compliance Program
Simplify compliance, enhance security, and gain peace of mind with SecurityMetrics' PCI compliance program. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard designed to reduce payment card fraud by increasing security controls around cardholder data. All merchants who accept or process payment cards are required to comply with PCI DSS.
StarChapter and StarPay have partnered with SecurityMetrics to streamline this process and support all StarPay merchants. In addition to support and guidance in maintaining compliance, SecurityMetrics also provides up to $100,000 in data breach insurance.
Streamlined Dashboard
Simplify compliance tasks, access certificates, and get support easily, reducing stress and allowing you to focus on your business. Dashboard access will be shared with the StarPay account Responsible Party within 7 days of account activation.
Guided Self-Assessment Questionnaire
Save time and ensure accurate completion with Fastpass, which selects the appropriate SAQ and provides step-by-step guidance.
Breach Protection
Gain peace of mind with up to $100,000 in data breach coverage worldwide, ensuring financial protection for compliant merchants.
Vulnerability Scans
Easily set up and view detailed scans, ensuring continuous security monitoring and compliance for online credit card processing.
Online Security Awareness Tools
Stay informed and prepared with access to training materials, enhancing understanding and promoting proactive security measures.
How it Works
1. Prior to enrollment, the StarPay account Responsible Party will receive a notice for the SecurityMetrics PCI Compliance Program.
2. Upon enrollment, SecurityMetrics initiates onboarding.
3. Look for a welcome email from SecurityMetrics containing login credentials to access your portal and dashboard.
4. Gather the following information for PCI compliance requirements:
- Merchant ID (MID)
- Third-Party Integrations
5. Log in to the portal and proceed with the following:
- Complete the Self-Assessment Questionnaire (SAQ).
- Set up network scans.
- To determine the appropriate SAQ, click on the "Get Started With PCI 3.2.1" link under your To-Dos. You will be redirected to the SecurityMetrics FastPass scoping tool. All StarChapter merchants should be completing SAQ A.
6. Upon fulfilling the requirements, access your compliance certificate and updates in your portal.
7. Renew SAQ yearly and network scans regularly. Scans will run automatically every 90 days, after the initial scan is requested.
Support
For assistance with your SAQ form or scheduling your scan, please contact SecurityMetrics' 24/7 support.
801.705.5700
[email protected]
If you need assistance with your StarPay account or have questions about the PCI program outside of the SAQ and scan documentation, please contact StarPay support.
334-329-6775 Option #1, then Option #2
[email protected]
If you are unsure of the correct team to assist you, please reach out to StarChapter's Support Team. We will be happy to assist and can direct you, as necessary.
